Customer Service

At Mobile Air Sales, we strive to deliver the best customer service and the highest rate of customer satisfaction possible. Learn more about topics like our shipping policies, return policies, and payment options below.
Shipping & Delivery
Mobile Air will ship your purchase within two business days of your transaction. We ship via USPS or FedEx inside the United States; all MovinCool units ship for a flat rate of $99.95 and all accessories and other merchandise for $14.95. International customers, please contact us for shipping information: 1-888-474-4341.
Returns & Replacements
Purchases can be returned up to 30 days after receiving for a refund. Products must be returned in the original packing materials and customer must pay for shipping costs. Customers will receive a full refund as long as the merchandise either unopened or in like-new condition and returned in the original product packaging. Refunds for products that are returned in less than like-new condition will be subject to a 20% restocking fee.
Payment, Pricing, and Promotions
Pricing will be what is listed with the merchandise, and payment will be through our online Google Checkout system via credit card. For Internet Promotions, please call 1-888-474-4341.